Refund policy

Please purchase mindfully as we do not currently accept returns for any reason other than fault/damage.

We do not accept returns on gift cards.

You can always contact us for any return question at hello@crystalcatstitchery.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.